DALLAS, Texas – The Fort Campbell Exchange has been awarded the Army and Air Force Exchange Service’s highest honor, the Director/CEO Cup.
The Fort Campbell Exchange was one of four stores recognized with the Exchange’s top award Monday during the Department of Defense retailer’s annual conference for general managers and main store managers in Frisco, Texas.
“The Fort Campbell Exchange sets the standard high because we know we are serving the best customers in the world,” said David Swenson, Fort Campbell Exchange general manager. “We are honored and humbled to be recognized among these exemplary stores for our dedication to Soldiers and military Families.”
One Exchange was crowned the best in operational excellence in each of the following sales volume categories including super, large, medium and small. The Fort Campbell Exchange was honored as the best store in the super category. The other winning Exchanges were UK Consolidated among large stores, Robins-Moody Air Force Base in the medium category and Offutt Air Force Base in the small category.
The winners were chosen from among 93 eligible stores based on customer experience, leadership, business results, marketing efforts, community support and command validation for partnerships and engagement.
Since 1895, Army and Air Force Exchange Service personnel have gone where Soldiers, Airmen and their Families go to improve the quality of their lives by providing goods and services. The Exchange is the 56th-largest retailer in the United States. Its earnings provided $2.4 billion in dividends to support Morale, Welfare and Recreation programs over the last 10 years. The Exchange is a non-appropriated fund entity of the Department of Defense and is directed by a board of directors.